Our Warrants

Our guarantees

Cilindro Viaggi is a tour operator established in 2007. Our staff is international, rich of experiences and professionalism. Although we do our best to manage every single aspect of a reservation, nobody is perfect and if our staff makes a little mistake, we always fix it in the best way.
Why should you choose us? If you trust internet or close friend, or an abusive organiser, you are not protected in terms of law and you will not know where to complain in case of problems. Furthermore, you will not be certain of having everything you need before departure.
We guarantee all this and it is not a small thing.

Our Characteristics

The principal characteristics of the tour operator Cilindro Viaggi and the travel agency Welcome Travel Ischia are:
Extreme attention to the security of passengers, whether is booked a bus tour or a flight package with a charter or only a train ticket. In any case, we protect the traveler informing him about the destination chosen.
Excellent quality-price ratio of the tours, of the packages and of the offer of the hotel proposed;
A care of the travel in the finest details starting from preparing luggage to a personalized tour during the holiday, from original information gathered from the several tourist authorities to the consultation for every single traveler.
We do not take any risks even if it means losing a client or a booking

Cilindro Viaggi has chosen the track of legality. We try to be legal under any point of view, to respect our collaborators and the relation with the State. This is not easy but we try always to do our best.
Under this point of view, we draw our inspiration from the values of the Economy of Communion, a very ambitious project and a way of life, which gives us the possibility to help needy people around the globe. Press here to know more about the Economy of Communion.
http://www.edc-online.org/it/
Here you can download the identity cards of the companies that are inspired by the values of the Economy of Communion.
http://www.edc-online.org/it/imprese/la-carta-didentita-edc.html
Cilindro Viaggi is part of a “team” of travel agents that fights against illegal activities and tax evasion.
Click “like” on the page profile.
https://www.facebook.com/agenziediviaggio.vs.abusivi?fref=ts 

Reliabilty
We feel part of a big world in continuous evolution and we cannot be alone. For this reason, we are members of the FIAVET and of the CLUB ITALIA, to have a support for training and consultancy when necessary, to be always informed about the most important events of our sector.

Insurance Converage
As company we have chosen to live calm and “insured”, we have two professional RC:
AMI ASSISTANCE – DIRECT LINE, with which we guarantee an insurance coverage for all our tours and bookings both as travel agency and as tour operator.
UNIPOL, the RC that covers our summer camps and the activities with children and teenagers, included excursions and school trips.
As regards our packages formed by at least two services, we utilize always a medical-luggage insurance:
AXA medical-luggage– Click here to download the insurance booklet
AMI ASSISTANCE - AMITOUR –Click here to download the insurance booklet
For who wants also the cancellation insurance, we offer IT TRAVEL GUARD, that in this case become medical-luggage-cancellation insurance - Click here to download the informative booklet

Information Request

Per inoltrare una richiesta di prenotazione, chiamateci allo 081998221. Oppure inoltre una email, compilando il seguente modulo e ti risponderemo entro 24 ore